Objective: Support the Clinical Product Manager and Clinical Program Manager by streamlining operational processes, coordinating cross-functional tasks, and managing documentation to enhance the efficiency of product and program initiatives.

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About Us: Delfina provides a leading pregnancy care data platform to improve maternal and child health outcomes.

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‍About You: You are an organized and detail-oriented professional with a passion for operational efficiency and teamwork. Ideally, you have experience in healthcare, technology, or product operations and are skilled at creating clear and professional internal and external communications, such as memos. Your proactive mindset, adaptability, and excellent communication skills make you a key contributor to successful product and program execution.

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Responsibilities:

• Collaborate with the Clinical Product Manager and Clinical Program Manager to support product and program operations, including scheduling, documentation, and reporting.
• Draft, edit, and distribute internal and external communications, such as memos, status updates, and meeting summaries.
• Assist in maintaining product roadmaps, tracking timelines, and ensuring alignment across cross-functional teams.
• Organize and maintain operational documentation, including project files, program materials, and process guidelines.
• Monitor and report on key operational metrics to identify areas for improvement and ensure successful execution of initiatives.

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‍Qualifications:

• 0-4 years of experience in product operations, program support, or a similar role, ideally in a healthcare or technology setting.
• Strong written communication skills, with a track record of drafting professional correspondence and memos.
• Proficiency in Microsoft Office Suite and project management tools such as Asana, Trello, or Monday.com.
• Highly organized, detail-oriented, and capable of managing multiple priorities effectively.

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‍Preferred Qualifications:

• Familiarity with healthcare workflows, clinical programs, or product development processes.
• Experience working with electronic health records (EHR) or healthcare IT systems.
• Knowledge of project management methodologies or tools.
• Background in coordinating communication among cross-functional teams.
• Certification in product operations, administrative support, or project coordination (e.g., CAP, PMP, or equivalent).

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We value that everyone at Delfina brings a unique background and perspective. Prospective applicants are encouraged to apply even if they do not meet 100% of the listed qualifications and are encouraged to use their resume and other application materials to demonstrate how their skills meet, or are equivalent to, the listed qualifications.

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‍Compensation: $85,000 - $100,000 per year

The base salary range for this full-time position in the United States represents a wide variety of factors, including location, skills, experience, education, and training. New hires who meet most of the qualifications above should expect to earn near the middle of the posted salary range.

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‍Benefits: Medical/Dental/Vision benefits are provided as options for all full-time employees at Delfina. Additional company benefits include starter 401(k), flexible vacation PTO, mental health and sick leave, company holidays, bereavement, family and parental leave, and equity compensation options for eligible employees.

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‍Application process: Send the following materials to product-hiring@delfina.com with the subject line ‘Product Operations Associate Application’:

• Resume or Curriculum Vitae (CV)

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‍Application ‍Deadline for Best Consideration: February 14, 2025

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‍Delfina provides equal employment opportunities (EEO) without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy or family status, national origin, age, veteran or disability status.

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Note that Delfina does not sponsor or facilitate any U.S. work authorization. All applicants must have unrestricted and independent authorization to work at Delfina. Delfina participates in the E-verify program to confirm employment authorization eligibility.